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Why I Don’t “Like” Facebook


Big changes are happening at Facebook, and they mean that what you do and say, on and off of Facebook, is now being more heavily tracked and more broadly shared. If you think that your Facebook data is somewhat private—e.g., shared only with friends and people you specify—you are wrong.

Facebook announced dramatic changes in their service at their annual “F8” conference on Wednesday. Facebook used to be a network where you could establish semi-private communities with family, friends and like-minded sets of people. Now it’s an internet-wide info-sharing platform that can keep your friends, and the businesses and advertisers that Facebook partners with, fully briefed on all of your internet-based activities and opinions.

The biggest announcement was the introduction of the Open Graph and the new “Like” buttons for the web at large. Yesterday, you could only “like” or “fan” something that appeared on Facebook’s web site. Now you can “like” things anywhere that the social graph and like buttons are implemented. What you “like” will be shared with Facebook, your Facebook friends, and all of the applications you subscribe to on Facebook, and, depending on your Facebook privacy settings, the world at large.

Also this week, and all of a sudden, despite what you might have confirmed a few months ago when Facebook started this paradigm shift, your likes, interests and job history are now Google searchable. That’s right: even if you went in and flagged them as private, your only way to protect this information, as of yesterday, is to remove it (and wait a month for it to fall out of Google’s cache).

Online privacy is a relative concept

Much of the Facebook privacy that we lost wasn’t real privacy to begin with, because any time you add an application (such as a quiz), that application’s developers have complete access to your entire Facebook profile. Worse, anytime a friend invites you to use an application, that application gets access to your profile. You don’t have to lift a finger to have data that you’ve marked as private shared with strangers; you just have to have friends on Facebook who aren’t thinking that, by inviting you to compare movie favs, they’re telling a complete stranger your gender, age, birthdate, job history, sharing all of your photos and publishing your wall to them.

Why “Love it or leave it” is unfair

I have friends who are somewhat blaze about all of this. After all, nobody put a gun to my head and ordered me to join Facebook. I just got so many requests from friends and family that I caved. And, once I caved, I connected to a bunch of “blast from the past” friends, extended family, former co-workers and current associates. So, now have a real investment in Facebook as a social connector. Sure, if I don’t like these changes, I can just delete my account and be done with it. But I’m throwing away far more than just a social network profile—I’m tossing out my connection to my communities of friends, family and professional associates, who are now expecting me to be on Facebook with them.

I could decide that I don’t like the policies of my local utility company, too, and just cancel my service. But the services they provide enable other services that I want/require as well—such as light, heat, computing, communication. Leaving Facebook wouldn’t be as extreme as canceling power services, but, with 40 million users and climbing, Facebook is like a utility in many people’s lives, and it supports services in such a way that relationships beyond our relationship with the service provider are centered there.

Change Management

This is what is so dishonest about CEO Mark Zuckerberg’s repeated assertion that Facebook is only following the direction of the Internet as an open sharing platform. He is right abut the trend. But this is the equivalent of saying that the trend is now for baggy pants and see-through tops, so all of your clothing has been swapped out in accordance with the trend. The internet is all things to all people, and there are plenty of places on it where privacy and closed community are the norm. Just because the internet is becoming more open, it doesn’t mean that Internet users need to be dragged into this new era.

It all boils into “Opt Out” vs. “Opt In”, and respecting rather than walking all over your customers. Facebook began with an assumption of privacy; changes in that assumption should be acknowledged by each user before they are enacted. Facebook could have easily developed their platform in ways that give users the choice of having open or private profiles. Instead, they’ve simply switched our private data to public without asking if that compromises our security, reputation or preferences. And it doesn’t escape my notice that there’s great money to be made in having more personal info about what I like and who I share that information with.

What you should do if this concerns you

If you went in and verified/altered your Facebook privacy settings a month or two ago, you should make another visit ASAP. Facebook has turned it around. Beth Kanter has a good write-up on what has changed. If you have any custom Facebook Pages, look out there as well—even if you’ve set profile data to private, if you link to any of your profile info from a Facebook page, it will default back to public. Whatever you do with your privacy settings, most of your basic profile data is now public and there is no option to make it private. So review your employment history, “about” and likes sections to make sure that it only has data that you don’t mind sharing with Google searchers and every advertiser on earth.

It all boils down to this

Facebook is now like Twitter and Google, with even less options for privacy than those big public networks offer. This doesn’t have to be a bad thing, it’s just a very different thing, and the crime here is mostly that “F8” and “social graph” are not terms that the vast majority of the 40 million Facebook users are paying any attention to. If you’re reading this, you know better, so you can set your profile up with information that you don’t mind being in the public domain, and you can decide if you’re willing to “like” things on the internet and, thereby, expose yourself and your Facebook community to the demographic analysis and actions that will ensue. I won’t be abandoning Facebook over this, but I’m very restrictive in my use of it, and will continue to approach it with great caution.

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Putting The Tech Back In Nonprofit Technology

We’re all back from the Nonprofit Technology Conference, where nine of the ten Idealware bloggers congregated, along with some 1,440 of our peers in the nptech community. What a gas! NTC, as we call the conference, is what high school would have been like if everyone had been a member of the popular clique. The combination of peer education and celebration of our common interest in saving the world with heart and technology make for an exuberant occasion. And I can’t say enough about the awe and appreciation I have for Holly, Anna, Annaliese, Brett, Sarah and Karl, and the amazing event that they recreate year after year for us.

But, enough gushing. One of my (many) rants regards my concern that, although the biggest group of people that we call “nptechies” are the ones who support technology in their organizations, our biggest nptech conferences focus heavily on social media and the web (NTC, Netsquared, and now SXSW). It is true that the advent of social media and the interactive web is spawning a revolution in the way that we do advocacy and fundraising. But there is no less of a revolution in our server rooms, where virtualization, cloud computing and wireless devices are changing the entire way that we manage and deliver applications.

Our System Administrators, Support Specialists and Accidental Techies need to share in the peer support that can inform their efforts and help them feel more connected, both to their missions and the broader community. This year, in deference to a throat getting hoarse from ranting, I took a first stab at addressing this gap.

The Tech Track

The tech track was conceived as a six session “mini” track; five of the proposed sessions made the cut. The topics went from the basics to the broad overview:

  • Tech Track 1: Working Without a Wire (But With a Net): Dealing with Wireless Networks, Laptops, and Cell Phones

  • Tech Track 2: Proper Plumbing: Virtualization and Networking Technologies

  • Tech Track 3: Earth to Cloud: When, Why and How to Outsource Applications

  • Tech Track 4: Budget vs Benefits: Providing Top Class Technology in Constrained Resource Environments

  • Tech Track 5: Articulating Tech: How to Win Friends and Influence Luddites.

Joining me in these sessions were fellow blogger Johanna Bates of OpenIssue, Matt Eshleman of CITIDC, Tracy Kronzak of Applied Research Center, John Merritt of the San Diego YMCA, Michelle Murrain of OpenIssue, Michael Sola of National Wildlife Federation and Thomas Taylor of the Greater Philadelphia Cultural Alliance.

Subject Matter

Instead of doing the usual Powerpoint presentations and talking to the crowd, we pulled the chairs into circles for these sessions and put the session agenda up for grabs, asking each group what issues, related to the session topic, were foremost in their minds. The conversation was rich, and served as a healthy catalogue of the challenges facing nonprofit technology practitioners. Some highlights:

  • Supporting remote laptop use in a western state with very little wireless bandwidth available

  • Securing our networks while making network data accessible on mobile devices

  • Supporting use of and crafting fair policies to address the boom in mobile devices

  • Understanding the risks and benefits of virtualizing servers and desktops

  • Knowing how and when to virtualize, and how Storage Area Networks fit in the big picture

  • Weighing the risk of cloud computing, which also entails weighing the risks of our non-cloud networks

  • Knowing what to ask a cloud provider to insure that data is safe, even in the case of the provider going out of business

  • Assessing the cost of owned vs service-provided applications

  • Assessing the readiness of Cloud Computing, and moving large, complex server rooms to the cloud

  • Chickens and eggs: what to do when IT is asked to budget, but is not part of the planning process prior?

  • What strategies can be applied to provide good technology with limited budgets?

  • What tools and resources are available to help with the budgeting process?

  • How can we engage our users when we roll out new technology?

  • How do we get them to attend training?

Next week, I’ll follow this up with some of the answers we came up with for these questions.

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Adventures In Web Site Migration

I recently took on the project of migrating the Idealware articles and blog from their old homes on Idealware’s prior web site and Google’s Blogger service to our shiny, new, Drupalbased home. This was an interesting datamigration challenge. The Idealware articles were static HTML web pages that needed to be put in Drupal’s content database. And there is no utility that imports Blogger blogs to Drupal. Both projects required research and creativity.

The first step in any data migration project is to determine if automating the task will be more work than just doing it by hand. Idealware has about 220 articles published; cutting and pasting the text into Drupal, and then cleaning up the formatting, would be a grueling project for someone. On the other hand, automating the process was not a slam dunk. Database data is easier to write conversion processes for than free form text. HTML is somewhere in the middle, with HTML codes that identify sections, but lots of free form data as well.

Converting HTML Articles with Regular Expressions

My toolkit (of choice) for this project was Sed, the Unix Stream Editor, and a generic installation of Drupal. Sed does regular expression searching and replacing. So I wrote a script that:

  1. Deleted lines with HTML tags that we didn’t need;

  2. stored data between title and body tags;

  3. and converted those items to SQL code that would insert the title and article text into my Drupal database.

This was the best I could do: other standardized information, such as author and publishing date, was not standardized in the text, so I left calling those out for a clean-up phase that the Idealware staff took on. The project was a success, in it that it took less than two days to complete the conversion. It was never going to be an easy one.

Without going too far, the sed command to delete, say, a “META” tag is:

/

That says to search for a literal “less than” bracket (the forward slash implies literal) and the text meta and delete any line that contains it. A tricky part of the cleanup was to make sure that my search phrases weren’t ones that might also match article text.

Once I’d stripped the file down to just the data between the “title” and “body” tags, I issued this command:

s/.*(.*)/insert into articles (title, body) values (‘1’, ‘2’);/

This searches for the text between HTML “title” tags, storing it in variable 1, then the text between “body” tags, storing it in variable 2, then substitutes the variable data into a simple SQL insert statement in the replacement string. Iterating a script with all of the clean-up commands, culminating in that last command, gave me a text file that could be imported into the Drupal database. The remaining cleanup was done in Drupal’s WYSIWYG interface.

Blog Conversion

As I said, there is no such thing as a program or module that converts a Blogger Blog into Drupal format. And our circumstance was further complicated by the fact that the Idealware Blog was in Blogger’s legacy “FTP” format, so the conversion options available were further limited.

There is an excellent module for converting Wordpress blogs to Drupal, and there were options for converting a legacy Blogger blog to Wordpress. So, then the question was, how well will the blog survive a double conversion? The answer was: very well! I challenge any of you to identify the one post that didn’t come through with every word and picture intact.

I had a good start for this, Matthew Saunders at the Nonprofits and Web 2.0 Blog posted this excellent guide. If you have a current Blogger blog to migrate, every step here will work. My problem was that the Idealware blog was in the old “FTP” format. Google has announced that blogs in their original publishing format must be converted by May 1st. While this fact had little or no relationship to the web site move to Drupal, it’s convenient that we made the move well in advance of that.

To prep, I installed current, vanilla copies of Wordpress and Drupal at techcafeteria.com. I tracked down Google’s free blog converters. While there is no WP to Drupal converter, most other formats are covered, and I just used their web-based Blogger to Wordpress tool to convert the exported Idealware blog to WP format. The conversion process prompted me to create accounts for each author.

To get from Wordpress to Drupal, I installed above-mentioned Wordpress-import module. As with the first import, this one also prompted me to create the authors’ Drupal accounts. It also had an option to store all images locally (which required rights to create a public-writeable folder on the Drupal server). Again, this worked very well.

With my test completed, I set about doing it all over again on the new Idealware blog. Here I had a little less flexibility. I had administrative rights in Drupal, but I didn’t have access to the server. Two challenges: The server’s file upload limit (set in both Drupal and PHP’s initialization file) was set to a smaller size than my Wordpress import file. I got around this by importing it in by individual blogger, making sure to include all current and former Idealware bloggers. The second issue was in creating a folder for the images, which I asked our host and designer at Digital Loom.com to do for me.

Cleanup!

The final challenge was even stickier—the posts came across, but the URLs were in a different format than the old Blogger URLs This was a problem for the articles as well. How many sites do you think link to Idealware content out there? For this, I begged for enough server access to write and run a PHP script that renamed the current URLs to their former names—a half-successful effort, as Drupal had dramatically renamed a bunch of them. The remainder we manually altered.

All told, about two hours research time, three or four hours conversion (over a number of days) and more for the clean-up, as I wasted a lot of time trying to come up with a pure SQL command to do the URL renaming, only to eventually determine that it couldn’t be done without some scripting. A fun project, though, but I’d call it a success.

I hope this helps you out if you ever find yourself faced with a similar challenge.

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The Buzz Factor

buzz.png
buzz.png

Long time readers of my ramblings here are aware that I drink the Google kool-aid. And they also know that I’ve been caught tweeting, on occasion. And, despite my disappointment in Google’s last big thing (Wave), I am so appreciative of other work of theirs—GMail, Android, Picasa—that I couldn’t pass up a go with their answer to Facebook and Twitter, Buzz.

Google, perhaps because their revenue model is based on giving people ad-displaying products, as opposed to selling applications, takes more design risks than their software-developing competitors. Freed of legacy design concepts like “the computer is a file cabinet” or “A phone needs a “start” menu“, they often come up with superior information management and communication tools.

What is Buzz?

Buzz, like Twitter and Facebook, and very much like the lesser used Friendfeed, lets you tell people what you’re up to; share links, photos and other content; and respond to other people’s posts and comments. Like Facebook, Friendfeed and Twitter (if you use a third party service like Twitterfeed), you can import streams from other services, like Google Reader, Flicker, and Twitter itself, into your Buzz timeline.

Unlike Twitter, there is no character limit on your posts. And the comment threading works more like Facebook, so it’s easy to keep track of conversations.

How is Buzz Different?

The big distinguishing factor is that Buzz is not an independent service, but an adjunct of GMail. You don’t need a GMail account to use it, but, if you have one, Buzz shows up right below your inbox in the folder list, and, when a comment is posted on a Buzz that you either started or contributed to, the entire Buzz shows up in your inbox with the reply text box included, so that continuing the conversation is almost exactly like replying to an email.

The Gmail integration also feeds into your network on Buzz. Instead of actively seeking out people to follow, Buzz loads you up from day one with people who you communicate regularly with via GMail.

Privacy Concerns

Buzz’s release on Tuesday spawned a Facebook-like privacy invasion meme the day that it was released—valid concerns were raised about the list of these contacts showing up on Buzz-enabled Google Profile pages. A good “get rid of Buzz” tutorial is linked here. To Google’s credit, they responded quickly, with security updates being rolled out two days later. I’m giving Google more of a pass on this than some of my associates, because, while it was a little sloppy, I don’t think it compares to the Facebook “Beacon” scandal. Google didn’t think through the consequences, or the likely reaction to what looked like a worse privacy violation than it actually was (contact lists were only public on your profiles if you had marked your profile “public”, and there was a link to turn the lists off, it just wasn’t prominently placed or obvious that it was necessary). Beacon, in comparison, started telling the world about every purchase you made (whether it was a surprise gift for your significant other or a naughty magazine) and there was no option for the user to turn it off. And it took Facebook two years to start saying “mea culpa”, not two days.

Social Media Interactions for Grownups

Twitter’s “gimmick”—the 140 character limit —defines its personality, and those of us who enjoy Twitter also enjoy the challenge of making that meaningful comment, with links, hashtags, and @ replies, in small, 140 character bursts. It’s understood now that continuing a tweet is cheating.

Facebook doesn’t have such stringent limits, but you wouldn’t necessarily know that to glance at it. It hasn’t shaken it’s dorm room roots; it’s still burdened by all of the childish quizzes and applications; and, maybe more to the point, cursed by a superficiality imposed by everyone having an audience composed of high school buds that they haven’t seen for a decade or two, and who might now be on the other side of the political fence.

But Buzz can sustain a real conversation—I’ve seen this in my day and a half of use. Partially because it doesn’t have Twitters self-imposed limit or Facebooks playful distractions; and largely because you reply in your email, a milieu where actual conversation is the norm. This is significant for NPOs that want to know what’s being said about them in public on the web. I noted from a Twitter post this week that the Tactical Philosophy blog had a few entries discussing the pros and cons of Idealistshandling of a funding crisis. But Twitter wasn’t a good vehicle for a nuanced conversation on that, and I can’t see that type of dialogue setting in on Facebook. Buzz would be ideal for it.

The Best is Yet to Come

This week, Google rolled out Buzz to GMail. Down the road, they’ll add it to Google Apps for Domains. The day that happens, we’ll see something even more powerful. Enterprise microblogging isn’t a new idea—apps like Yammer and Socialcast have had a lot of success with it. I’m actually a big fan of Socialcast, which has a lot in common with Buzz, but I was stumped as to how I could introduce a new application at my workplace that I believe would be insanely useful, but most of the staff can’t envision a need for at all. What would have sold it, I have no doubt, is the level of email integration that Buzz sports. By making social conversations so seamlessly entwined with the direct communication, Google sells the concept. How many of you are trying hard to explain to your co-workers that Twitter isn’t a meaningless fad, and that there’s business value in casual communication? Buzz will put it in their faces, and, daunting as it might be at first, I think it will win them over.

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Blogging from my phone

Okay, I like to brag that I can blog from my Nexus One, but, until today, I’ve never done it. What’s different? I installed a beta version of Swype, an alternate keyboard that lets you type by dragging your finger from letter to letter on the keyboard instead of pressing on the keys. The software is very good at guessing what you mean, so you can move pretty quickly and still be reasonably accurate. It’s somewhat amazing, and a godsend for people like me who are used to having physical keyboards on our phones.

To join the Android beta, sign up here.

I’ve only had this installed for a few hours, and I’m already faster than I was with the standard keyboard. Swype boasts that trained users can hit 50 words per minute. When I get there, I might have to give up the laptop altogether.

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NPO Evaluation, IE6, Still Waters for Wave

[Oops! Forgot to publish this Idealware post from late January…]

Here are a few updates topics I’ve posted on in the last few months:

Nonprofit Assessment

The announcement that GuideStar, Charity Navigator and others would be moving away from the 990 form as their primary source for assessing nonprofit performance raised a lot of interesting questions, such as “How will assessments of outcomes be standardized in a way that is not too subjective?” and “What will be required of nonprofits in order to make those assessments?” We’ll have a chance to get some preliminary answers to those questions on February 4th, when NTEN will sponsor a phone-in panel discussion with representatives of GuideStar and Charity Navigator, as well as members of the nonprofit community. The panel will be hosted by Sean Stannard-Stockton of Tactical Philanthropy, and will include:

I’ll be participating as well. You can learn more and register for the free event with NTEN.

The Half-Life of Internet Explorer 6

It’s been quite a few weeks as far as headlines go, with a humanitarian crisis in haiti; a dramatic election in Massachusetts; A trial to determine if California gay marriage-banning proposition is, in fact, discriminatory; high profile shakeups in late night television and word of the Snuggie, version 2 all competing for our attention. An additional, fascinating story is unfolding with Google’s announcement that they might pull their business out of China in light of a massive cybercrime against critics of the Chinese regime that, from all appearances, was either performed or sanctioned by the Chinese government. There’s been a lot of speculation about Google’s motives for such a dramatic move, and I fall in the camp that says, whatever their motives, it’s refreshing to see a gigantic U.S. corporation factor ethics into a business decision, even if it’s unclear exactly what the complete motivations are.

As my colleague Steve Backman fully explains here, here’s been some fallout from this story for Microsoft. First, like Google and Yahoo!, Microsoft operates a search engine in China and submits to the Chinese governments censoring filters. They’ve kept mum on their feelings about the cyber-attack. Google’s analysis of that attack reveals that GMail accounts were hacked and other breaches occurred via security holes in Internet Explorer, versions six and up, that allow a hacker to upload programs and take control of a user’s PC. As this information came to light, France and Germany both issued advisories to their citizens that switching to a browser other than Internet Explorer would be prudent. In response, Microsoft has issued a statement recommending that everyone upgrade from Internet Explorer version 6 to version 8, the current release. What Microsoft doesn’t mention is that the security flaw exists in versions seven and eight as well as six, so upgrading won’t protect you from the threat, although they just released a patch that hopefully will.

So, while their reasoning is suspect, it’s nice to see that Microsoft has finally joined the campaign to remove this old, insecure and incompatible with web standards browser.

Google Wave: Still Waters

I have kept Google Wave open in a tab in my browser since the day my account was opened, subscribed to about 15 waves, some of them quite well populated. I haven’t seen an update to any of these waves since January 12th, and it was really only one wave that’s gotten any updates at all in the past month. I can’t give away the invites I have to offer. The conclusion I’m drawing is that, if Google doesn’t do something to make the Wave experience more compelling, it’s going to go the way of a Simply Red B-Side and fade from memory. As I’ve said, there is real potential here for something that puts telecommunication, document creation and data mining on a converged platform, and that would be new. But, in it’s current state, it’s a difficult to use substitute for a sophisticated Wiki. And, while Google was hyping this, Confluence released a new version of their excellent (free for nonprofits) enterprise Wiki that can incorporate (like Wave) Google gadgets. That makes me want to pack up my surfboard.

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Why Google Buzz Should Be Your Blog

Buzzcafeteria
Now, you might think that’s a crazy idea, but  I think Buzz is about 80% of the way there. Last week, in my Google’s Creepy Profiles post, I made a suggestion (that someone at Google has hopefully already thought of) that it wouldn’t take much to turn a Profile into a full-fledged biography/lifestreaming site.  Just add some user-configurable tabs, that can contain HTML or RSS-fed content, and add some capability to customize the style of the profile.  Since I wrote that, I’ve been using Buzz quite a bit and I’ve really been appreciating the potential it has to deepen conversations around web-published materials.

I think some of my appreciation for Buzz comes from frustration with Google’s previous, half-hearted attempts to make Google Reader more social. If you use Reader heavily, then you know that you can share items via a custom, personal page and the “People You Follow” tab in Reader. You also know that you can comment on items and read others comments in the “Comments View”.  But it’s far from convenient to work with either of these sharing methods.  But, once you link your reader shared items to Buzz, then you aren’t using Reader’s awkward ionterface to communicate; you’re using Buzzes.  And Buzz, for all of Google’s launch-time snafus, is an easy to use and powerful communications tool, merging some of the best things about Twitter and Facebook.

So, how is Buzz suitable for a blog?

  • It’s a rich editing environment with simple textile formatting and media embedding, just like a blog.

  • Commenting—way built-in.

  • RSS-capable – you can subscribe to anyone’s Buzz feed.

  • Your Google Profile makes for a decent public Blog homepage, with an “About the Author”, links and contact pages.

  • It’s pre-formatted for mobile viewing

What’s missing?

  • Better formatting options.  The textile commands available are minimal

  • XML-RPC remote publishing

  • Plug-ins for the Google Homepage

  • As mentioned, more customization and site-building tools for the Google Homepage.

Why is it compelling?

  • Because your blog posts are directly inserted into a social networking platform.  No need to post a link to it, hope people will follow, and then deal with whatever commenting system your blog has to respond.

  • Your blog’s community grows easily, again fueled by the integrated social network.

  • Managing comments – no longer a chore!

This is the inverse of adding Google or Facebook’s Friend Connect features to your blog.  it’s adding your blog to a social network, with far deeper integration that Twitter and Facebook currently provide. Once Google releases the promised API, much of what’s missing will start to become available.  At that point, I’ll have to think about whether I want to move this island of a blog to the mainland, where it will get a lot more traffic.  I’ll definitely be evaluating that possibility.

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Google’s Creepy Profiles

Google Profile

Google unveiled a bold new product last week; one of critical and compelling import to anyone who believes that their online reputation is important.  I’m not talking about Google Buzz.  I’m talking about Google Profiles.  This isn’t a new service—Google introduced the profile pages a few years ago.  But the release of Google Buzz has illuminated how important they are in Google’s plans, and how important they can be for us.  And if this profile is now a major component in my personal branding strategy, I demand better tools to manage it than Google has provided.

About a year ago, Google pointed out that, if you have a populated Google Profile, they will include it below the search results when people google your name. So, for someone like me—who does want to be easily located on the web, but has a reasonably common name, this seemed like a good deal, and I filled out my profile.  As a result, I’m prominently placed in the profile links when you search for my name, even though I’m about the fifth best known “Peter Campbell” on the web.

A Google Profile page contains four important pieces:

  • Biographical information about you.

  • Links to your important web sites.

  • Secured contact information.

  • Google Buzz integration.

The bio and links are much like other online profiles, such as Yahoo! and Facebook.  The contact info option is interesting, as you can share it with groups defined in your Google Contacts.  I can’t see a good reason to do this, as any group I’d be willing to share with (such as “family”) already knows how to find me and, if they don’t, they aren’t going to think to look at my Google Profile(!). So I’ve left this blank, as it seems like better security to not publish my address and phone number online if I don’t have a good reason to.

The Buzz integration is particularly worrisome.  First, by default, Buzz publishes your connections to your profile.  It’s easy to turn off, and recommended if you have any concern about anyone in the world knowing who your online friends are.  I turned this right off.

Second, your Buzz stream is published to the profile as well. So consider that—anything you say on Buzz gets added to your profile, which might be prominently placed in search results for your name (whereas your buzzes might not be).  We all know that employers are getting savvy, and searching the web for info about us as part of a candidate review.  But I assume that an employer seeing my Twitter stream on Twitter will bear in mind the context—Twitter, like Buzz, is a conversational medium.  A profile is much more like a resume.  I may well buzz about my favorite Doctor Who episode, but I’m not going to discuss TV shows on my resume…

The furor over Buzz’s privacy violations at rollout were really much more about the profiles—many new Buzz users didn’t even know they had  a Google Profile prior.

So, Google—I hope you’re listening.  If my Google Profile is going to factor more and more into my online identity—and the way that Buzz both highlights it and depends on it suggests so—you need to give me more tools and flexibility about how that profile looks and what information it contains.  Here’s what would make me feel like I have a profile on the web, as opposed to Google having a dossier on me on the web:

  • Less structured content.  The “what can’t you find on Google” question is cute, but it’s not a key component of my personal branding.  Get rid of the cute stuff, and give me more options to share the info that I want to share, not that you necessarily want to hear.

  • A logo, stylesheet, and other basic web design tools.  I’d like this to look more like this blog, with the black background and the Techcafeteria logo.

  • My own tabs, and the ability to remove the extra tabs that you think I should have.  Mostly, the decision to publish my Buzz feed to my profile should be mine, not yours.  Make that optional, but add the ability to add new tabs and link them to other websites or RSS sources.

For an example, look at my home site at http://techcafeteria.com.  That is a profile, with info about me; lifestreaming; shared resources via RSS; and a contact form.  If Google Profiles could do what I ask, I’d scrap the current Techcafeteria site and link this blog, along with my other feeds, directly to my Google Profile, and redirect both techcafeteria.com and peterscampbell.com to it.

Until then, that’s not my profile.  That’s Google’s profile of me, and it’s a bit creepy.

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About that Nexus One

Nexus OneTwo weeks ago, I bit an expensive bullet and bought a new Nexus One phone, directly from Google. I’m a T-Mobile customer, and, as long-time readers know, an early adopter of the T-Mobile G1, the first publicly-available Android phone. I went for the unlocked version of the Nexus One (at $529 before taxes) rather than the $279 upgrade. My analysis of what the cost would have been, under the arcane T-Mobile condition that I can’t get a Nexus One and maintain my family plan at that price, was that it would have cost hundreds more over the two year contract term.

Here’s the short review: Fast, fast, fast, fast and shiny!

Here’s the long one:

My critique of the G1 has always been that it is mediocre hardware sporting an awesome operating system. I love Android; I loved it before there were any decent apps available. Maybe it’s because I appreciate a mobile OS that acts like a desktop OS when it makes sense to and doesn’t when it doesn’t, which is about the opposite of Windows Mobile with it’s “start menu” and “Program Manager” metaphors carried over from the PC and the incessant pop-ups interrupting whatever you’re trying to do. Android is like a computer OS in it that it is highly configurable, whereas every other mobile OS is tightly structured.  Android features unobtrusive notifications and a cloud-based approach to managing the phone’s data that makes it far simpler to deal with than something that requires Activesync or iTunes.

The Nexus one erases almost all of my G1 hardware peeves, with one big exception: it has no physical keyboard. That I miss, and I would gladly add an eighth of an inch to the thickness in order to have one. But, that said, the soft keyboard is much better than earlier Android soft keyboards and it’s not stopping me from using the phone. Another saving grace is that the Nexus supports voice input (as well as voice searching and dialing), so I can input an email by speaking into the phone, clean it up a bit, and send, rather than type the whole thing. The voice dictation isn’t perfect, but it’s really not bad.

The battery lasts exactly a day for me. That’s with GPS and Bluetooth turned off unless I have need for them, and average use. It’s about half a day less than I had after I impregnated my G1 with a fat replacement from Seidio. Seidio has one for the Nexus One, too, but I’m not willing to fatten it up for it, as opposed to just keeping a sync cable handy.

So that’s the bad news: no keyboard and a battery that’s as good as the iPhone’s. Everything else is awesome!

The 1Ghz Snapdragon processor—the fastest in any phone on the market today—just pops. The only time I ever see any churning is on occasional loads of the Android Market, and I know that those are on the server’s end. Email, games, maps, and most web pages are so snappy I have to blink and wonder if I’m really on a mobile phone. The snapdragon also features 512MB RAM and 512MB flash storage, which is worlds more than the G1. One of the liberating things is the ability to install and try out apps without having to first scrutinize what I have installed and remove a thing or two, another killer flaw for the G1.

The 3.7” 480×800 resolution screen is beautiful. Unless you have a Verizon Droid, which is the same size with slightly higher resolution, you’ve never seen a screen this nice. Along with the multi-touch (added to my phone in an update that arrived on the same day that I got the phone), you can really read web pages and view photos. And the camera—500 megapixel; flash; auto-adjusting. I finally have a better camera phone than my wife, who has the excellent Blackberry Curve 8900.

The phone itself sports two microphones, one that captures voice and background noise, and another that catches only the background noise and filters it out of the broadcast. this makes the Nexus One a very clear phone. This is big for me, because in my cubicle culture workplace, I often duck into the noisy server room in order to have conversations with my wife and kid.

I use all five home screens on the phone, with icons, folders and widgets. A handy included widget let me toggle the wifi, GPS, bluetooth, etc. I may ditch the ubiquitous Google search box widget because one of the four buttons on the phone pops it up. I’ll probably remove the pretty live wallpaper that shows autumn leaves falling behinds the icons in order to preserve a little more battery, but it has too much of a show-off factor right now to disable.

I’m appreciating a couple of apps that I never bothered to try on my stuffed G1. Seesmic’s twitter client is faster, stabler and better than Twidroid. There, I said it. I stood by Twidroid for over a year, but Seesmic includes bit.ly links in it’s free version (there is no paid one yet) and just seems to be more logically laid out. GDocs has replaced my beloved Wikinotes. I’m losing the Wiki, but I now have a notepad that integrates with my Google Docs account, allowing me to sync notes I write to the web and edit them in either place. That’s very cool.

I had MyBackupPro on the G1, and it lived up to it’s claims, restoring all of my Android preferences when I first set up the phone. And Bluetooth File Transfer and PDANet both seem to do what they claim, allowing me to transfer files to and from my Mac when a sync cable isn’t handy; and to use my phone as a 3G modem if I’m stuck without WiFi available for my Mac.

One issue I’m experiencing is that the phone won’t accept subbing in Google Voice as my voicemail carrier, but this might be because I have yet to make it down to T-Mobile and tell them that I’ve made this swap. I anticipate that they’ll tell me that i have to pay $5 more a month for their “Android plan”, which is somehow different from the “G1 plan”, but I also need to drop a monthly $5 equipment insurance fee that I doubt they’ll honor on a phone that they didn’t sell me.

I downloaded the Wordpress app as well, but I’m cheating and typing this post on my computer. Next one, I’ll dictate into the phone. :-)

There have been widespread reports of 3G connectivity problems with Nexus Ones. I’m crossing my fingers as I type, but I haven’t seen any of them.

My friends with iPhones still all believe that they’re better off because they have 50 million apps to choose from. And a phone that’s half as fast, with a smaller screen at half the resolution, a lousy camera, an operating system that they can’t customize, AT&T 3G, poor call quality and no ability to multitask. They have full iPods, yes, and I considered that significant for some time, but now that there’s Doubletwist, which can sync your own—or your iTunes—playlists to an Android phone, that’s not so big an advantage.

I’m confidant that the Nexus One is the best smartphone, period—I can’t recommend it enough. Android has come of age.

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Things You Might Not Know About…

...or you might. I find that, in a 25 year IT career that has always included a percentage of tech support, human nature is to use the features of an application that we know about, and only go looking for new features when a clearly defined need for one arises. In that scenario, some great functionality might be hiding in plain sight. Here are a few of my favorite “not very well-hidden” secrets. Share yours in the comments.

Google Search Filtering

google options 1.png
Have you ever clicked the google options 2.png “Show Options” link on your results page? Do a search for whatever interests you and try it (it’s located right under the Google logo). This will add a left navigation bar with some very useful filtering options. Of note, you can narrow to a trendy real-time search buy clicking on “Latest” under “Any Time”; choose a date range,filter out the pages that you’ve seen, or haven’t seen yet – how useful is that for finding that page that you googled last week but didn’t save? The funny thing is that Google has an “Advanced Search” screen, which, of course, can do many things that this bar can’t (such as searching for public domain media).

Microsoft Outlook Shortcuts

If you use Outlook, you know how simple it is to find your mail and calendar. Other common folders are conveniently placed in your default view. Outlook shortcuts 1.pngBut if you’re the slightest bit of a power user, or you work in an environment where users share mailbox folders or use Exchange’s Public Folders, than keeping track of all of those folders can get a bit tedious. Outlook Shortcuts 2.pngThat’s what the Shortcut view is for. Buried below the Mail, Calendar and Task buttons, you can move it up to the visible button list by right-clicking on the bar area (in the lower-left hand corner of Outlook 2003 or 2007’s screen) and choosing “Navigation Pane Options”. Highlight “Shortcuts” and then click “Move up” enough times to get it in one of the first four positions. Click OK, then click on the “Shortcuts” bar. From here, you can add new shortcuts and, optionally, arrange them in shortcut groups. You can rename the shortcuts with more meaningful titles, so that, if, say, you’re monitoring a norther user’s inbox, you can give it their name instead of having two folders named “Inbox”. One tip: to add shortcuts to a group, right-click on the group title and add from there.

Facebook Friend Lists

Nothing makes Facebook more manageable than Friends Lists, and, with the new security changes, this is more true than ever. If you’re like me, your connections on Facebook span every facet of your life, from family to childhood friends to co-workers. Wouldn’t it be useful to be able to send links and messages to all of your co-workers but not your friends, or vice-versa? Click on “Friends” from the Facebook menu, then all connections. If you’ve become a fan of a page or two, you’ll see that Facebook has already created two lists for you: Friends and Pages. To make more, scroll through your connection list and click to “Add to List” option to the right. You can create new lists from there, and add friends to multiple lists.

facebook friends.png

When you share a link, note, video or whatever, you can choose which list to send it to by clicking on the lock icon next to the “Share” button and choosing “Customize”.

There Are More

Did you know about these features? Are there other ones that you use that make your use of popular applications and web sites much more manageable? Leave a comment and let us know.

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