If your business revolves around people, but your technology doesn't, then there's a disconnect. In the 21st century, relationship management is key to running constituent-focused organizations, and you can maximize the potential of your varied business relationships with a Constituent Relationship Management system (CRM). Deployment can be complex, as these are collaboration tools that require the buy in and trust of diverse members of an organization. We can help with the strategy and implementation
Key to successfully moving your business to a relationship centric model is understanding the various relationships you have and how they play into your strategies for accomplishing your mission. CRM is an unusual product, in it that it is a shared system. HR, Finance, Donor management - tehse are applications that are usuallyy used by one focused workgroup. One key concept behind CRM< is that you are maximizing all of your relationships, so that vendors can become donors and donors can become advocates. There are often business cultural barriers to shared systems such as these. Techcafeteria can help with all aspects of the CRM strategy, from the marketing of the application, to the business process mapping, to the deployment.