Career update! I’ve moved my CIO services and tech consulting practice to a new home. As of February 4th, 2019 I’m the CIO for Hire at Raffa, Marcum’s Social Sector and Nonprofit Group. This doesn’t change what I do for a living, it just gives me a team to work with and a steadier paycheck. As always, my focus is on helping nonprofits use technology to further their missions, not frustrate them, and I believe that one way to do that is to keep technology expertise at the table, even if you can’t afford to hire it in full-time. You can find me at Raffa, or here, as usual.
Since I left my job at Legal Services Corporation last year, I’ve been doing consulting and Interim CIO work in order to get the bills paid while looking for new work, and I’ve decided to make that the full-time gig. I am officially available to help out organizations with technology management and strategy. As always, my preference is to work with organizations that help people and/or the planet. Here are some of the ways that I can do that:
- Act as a CIO: serve as your Chief Technologist on a part-time and/or interim basis. This can be helpful for an org that is either just setting out to implement technology strategy and/or infrastructure, or needs to reassess what they have in place, but doesn’t want to commit to hiring a full-time employee in the role. By working as an embedded contractor, I can get to know a company’s people, processes, and culture in order to provide relevant and effective tech recommendations. I can also work with existing staff to refocus IT attitudes and organizational engagement.
- Assess your Technology Systems: hardware, software, people, and processes. Identify the technology solutions that will meet your mission’s goals and develop a roadmap to work from.
- Perform Business Process Analyses around technology and data use. Determine the key processes that major systems need to support and automate prior to a major system selection or upgrade. CRM (Constituent/Donor Relationship Management), ERP (Enterprise Resource Planning, e.g. Finance, HR, backend automation), DMS (knowledge and information management systems), and AMS (Association Management Software), to name a few.
- Oversee Software Selection Processes: from determining needs, identifying applications and vendors, assessing the systems (RFPs, Demos), and negotiating the contract.
- Mentor Technology Staff and help strategically develop information management and technology support processes in an organization.
- Advise on Information Security, and/or manage a vendor performing an assessment.
- Review, Revise, and Develop IT and Security Policies.
- Manage Technology Projects.
In addition to my broad experience and expertise in nonprofit tech, I have a wide network of experts and consultants to support my work. My resume is here, and my LinkedIn profile is here. And I’m easy to contact as psc here at techcafeteria.com or peterscampbell at Google’s email service.
While I look for that new job (see below), I’m available for IT consulting gigs.
Not every NPO has a full-time IT Director, and outsourced services can provide some guidance, but many of them aren’t focused on the particular needs of nonprofits. I’ve had considerable experience running IT Departments, consulting and advising NPOs, and developing strategies for maximizing the impact of technology in resource-constrained environments. This gives me a unique skill set for providing mission-focused guidance on these types of questions:
- What should IT look like in my organization? In-house or outsourced, or a mix? Where should It report in? How much staff and budget is required in order to get the desired outcomes?
- What type of technology do we need? In-house or cloud-based? How well does what we have serve our mission, and how would we replace it?
- We’re embarking on a new systems or database project (fundraising/CRM, HR/finance, e-commerce, outcomes measurement/ client tracking, virtualization, VOIP phones – you name it). How can we insure that the project will be technologically sound and sustainable, while meeting our strategic needs?
The services and deliverables that I can offer include:
- Strategic plans
- Staffing plans
- Immediate consulting and/or project management on current projects
- Acting CIO/Director status to help put things in order
If you want some tactical guidance in these areas, please get in touch.