goodwill

How Easy Is It For You To Manage, Analyze And Present Data?

I ask because my articles are up, including my big piece from NTEN’s Collected Voices: Data-Informed Nonprofits on Architecting Healthy Data Management Systems. I’m happy to have this one available in a standalone, web-searchable format, because I think it’s a bit of a  signature work.  I consider data systems architecture to be my main talent; the most significant work that I’ve done in my career. I integrated eleven databases at the law firm of Lillick & Charles in the late 90’s, using Outlook as a portal to Intranet, CRM, documents and voicemail. We had single-entry of all client and matter data that then, through SQL Server… Read More »How Easy Is It For You To Manage, Analyze And Present Data?

Pop Quiz: PCI Compliance

The credit card industry is doing the right thing by consumers and enforcing proper security measures regarding the handling of credit card information. You might have heard about this – a number of the popular vendors of donor databases are recommending upgrades based on their compliance with these regulations. The “Payment Card Industry Data Security Standard”, commonly known as PCIDSS, is a set of guidelines for securely handling credit card information. The standard has been around for about four years, but early enforcement efforts focused on companies with a high volume of credit card transactions. Now that they’re all in compliance, they’ve set their sites on smaller businesses and nonprofits. So, what does this mean?

Should Non-profits Seed Software Development?

There were a ton of interesting side topics that came up at the Salesforce Non-Profit Roadmap event, but a few hit on some related themes that have long interested me, and they can be summed in two basic, but meaty questions: 1. Why isn’t there more collaboration between non-profits and open source software developers? 2. Should non-profits seed software development? You’d think that open source and mission-focused organizations would be a natural fit, given that both share some common ethics around openness, collaboration, sharing and charity, and, let’s face it, both have challenging revenue models that often depend on the charity of others. And I… Read More »Should Non-profits Seed Software Development?

Looking for a nptech job?

Okay, I’m using my blog to blatantly advertise, but, hey, it’s for open jobs in my department, so I think it’s kosher… I have two positions open at SF Goodwill in the IT Department that I manage there. I always prefer finding people who are motivated by our mission, and SF Goodwill is a particularly exciting place to be right now under the leadership of Deborah Alvarez-Rodriguez. With a dramatic change in management and a new focus on distributed leadership, Goodwill is now a place that considers technology a key enabler, and our recent budget approved a number of strategies that I think are particularly… Read More »Looking for a nptech job?

Distributive Leadership

Okay, this isn’t technology related, but I’d love some feedback on this, so it’s going out on the nptech tag. And, since this topic is right out of my job, note the disclaimer that my opinions do not represent the opinions of SF Goodwill in any official or unofficial capacity. My company, Goodwill Industries of San Francisco, is deep into an organizational change process, and I’ve been given particular responsibility for facilitating the creation of a leadership development group (I am not the current group leader, but I was, and the CEO keeps looking right at me whenever the subject comes up…). This isn’t a… Read More »Distributive Leadership