innovation

Finding Aid To Improve Find Legal Aid

This post was originally published on the LSC Technology Blog in January of 2014. LSC is Legal Services Corporation, my employer. Hands down, the most popular feature on LSC’s website is our Find Legal Aid lookup, which directs you to the LSC-funded legal services provider in your service area. I’m happy to announce that we’ve given this lookup a refresh while simplifying its use. But we didn’t do it alone, and the story of how we got this project going is one that I really want to share with our community. As I’ve blogged about before, our service areas are a unique geography that doesn’t lend… Read More »Finding Aid To Improve Find Legal Aid

The Road to Shared Outcomes

At the recent Nonprofit Technology Conference, I attended a somewhat misleadingly titled session called “Cloud Computing: More than just IT plumbing in the sky”. The cloud computing issues discussed were nothing like the things we blog about here (see Michelle’s and my recent “SaaS Smackdown” posts). Instead, this session was really a dive into the challenges and benefits of publishing aggregated nonprofit metrics. Steve Wright of the Salesforce Foundation led the panel, along with Lucy Bernholz and Lalitha Vaidyanathan. The session was video-recorded; you can watch it here.

The ROI on Flexibility

Non Profit social media maven Beth Kanter blogged recently about starting up a residency at a large foundation, and finding herself in a stark transition from a consultant’s home office to a corporate network. This sounds like a great opportunity for corporate culture shock. When your job is to download many of the latest tools and try new things on the web that might inform your strategy or make a good topic for your blog, encountering locked-down desktops and web filtering can be, well, annoying is probably way to soft a word. Beth reports that the IT Team was ready for her, guessing that they’d be installing at least 72 things for her during her nine month stay. My question to Beth was, “That’s great – but are they just as accommodating to their full-time staff, or is flexibility reserved for visiting nptech dignitaries?”

Lessons Learned: Effective Practices In IT Management

This article was first published on the NTEN Blog in May of 2007. Peter Campbell, TechCafeteria.com I’ve spent more than 20 years in the sometimes maddening, sometimes wonderful, world of IT management. Along the way I’ve worked under a variety of CEOs with very diverse styles, and I’ve developed, deployed and maintained ambitious technology platforms. In order to survive, I put together three basic tenets to live by. 1. Management is 360 degrees: managing your superiors and peers is a bigger challenge than managing your staff. 2. To say anything effectively in an organization, you have to say it at least three times in three… Read More »Lessons Learned: Effective Practices In IT Management