management

Basecamp Is Off-Base On Internal Communications

One of the more interesting things to land in my feed this week was Basecamp‘s new Guide To Internal Communications. As early proponents of agile project management, I have a lot of respect for the company, but I’m was not a happy camper when I read this. In short, the 30 principles of internal communication listed seem somewhat antagonistic toward interpersonal communication. Take principle 3: “Internal communication based on long-form writing, rather than a verbal tradition of meetings, speaking, and chatting, leads to a welcomed reduction in meetings, video conferences, calls, or other real-time opportunities to interrupt and be interrupted.” and principle 5: ” Meetings… Read More »Basecamp Is Off-Base On Internal Communications

Experienced Technologist For Hire (Specialty – Nonprofits)

Once again, I’ve left a steady paycheck and I’m open for consulting and fractional CIO work. I am officially available to help out organizations with technology management and strategy. As always, my preference is to work with organizations that help people and/or the planet. Here are some of the ways that I can do that: Act as a CIO: serve as your Chief Technologist  on a part-time and/or interim basis. This can be helpful for an org that is either just setting out to implement technology strategy and/or infrastructure, or needs to reassess what they have in place, but doesn’t want to commit to hiring… Read More »Experienced Technologist For Hire (Specialty – Nonprofits)

My 17NTC Report

Photo: NTEN I’m back from NTEN’s annual conference, the biggest one ever with 2300 attendees here in DC. NTEN’s signature NPTech event continues to pull off the hat trick of continual growth, consistent high quality content, and a level of intimacy that is surprising for an event this large. It’s a big, packed tech conference, but it’s also a few days with our welcoming, engaging community. Here’s my recap.  I attended three quality sessions on Thursday: I learned much about the challenges in offering shared IT services to nonprofits, with an in-depth look at the work of the Massachusetts Legal Assistance Corporation, who offer discounted, centralized IT… Read More »My 17NTC Report

Where I’ll be at the 2017 NTC

I’ve been doing these “where I’ll be at the NTC” posts for many years, but this year I’m lagging behind the pack. Steve Heye and Cindy Leonard have beat me to it! But I’m excited to be back at NTC after a rare skip year. This will be my 11th ride on the NTC train and it is always a great one. First up on Wednesday will be #ntcbeer! This year we’re back at the Black Squirrel, the place we filled to capacity three years ago, but larger options weren’t really available. Booking the Squirrel was a bit last minute, and it supersedes a plan to… Read More »Where I’ll be at the 2017 NTC

How to Measure the Value of an IT Investment

This article was originally published by Techsoup on July 8th, 2016  Some say life’s a gamble. But gambling can be very random, as in the rolling of a die, or very scientific, as in the calculation of odds and percentages. Investing in technology should not be a gamble, in as much as you can predict what it will do for you. In the standard business lingo, we call this prediction “return on investment” or “ROI.” And whether you calculate that with all the vigor of two college students on a weekend trip to Reno, or a scientist who deeply understands the odds, is important. In… Read More »How to Measure the Value of an IT Investment

It’s Past Time For The Overtime Change

Last week, the house held hearings on the new overtime rules that double the base salary requirement for exempt employees. With these changes, if you make $47,476 a year or less, you can not be granted exempt status and, therefore, must be paid overtime when you work extra hours (per your state regulations). The hearings were dramatically one-sided, with testimony from a stream of nonprofits and small businesses that oppose the increase. My hope is that the politicians that staged this play had to look pretty far and wide to find nonprofits willing to participate, but I doubt that they did. We can’t change the rest of… Read More »It’s Past Time For The Overtime Change

Hillary Clinton’s Shadow IT Problem

As you likely know, when Hillary Clinton was Secretary of State, she set up a private email server at home and used it for her email communication, passing up a secure government account. This was a bad idea, for a number of reasons, primary among them the fact that sensitive information could be leaked on this less secure system, and that Freedom of Information Act (FOIA) requests could be bypassed. But the burning question, at a time when Clinton looks likely to be nominated as the Democratic candidate for President, is what her motivation was for setting up the server in the first place. Was… Read More »Hillary Clinton’s Shadow IT Problem

Creating A Tech-Savvy Nonprofit Culture

This article was originally published in NTEN Change Magazine in June of 2015. What kind of challenge does your organization have supporting technology? Below are several scenarios to choose from: Little or no tech staff or tech leadership: We buy inexpensive computers and software and rely on consultants to set it up. Our IT support is outsourced: there is no technology plan or any staff training. We have a tech on staff who does their best to keep things running: no staff training, no technology planning. We have a tech on staff and an IT Director, but no technology plan: IT is swamped and not… Read More »Creating A Tech-Savvy Nonprofit Culture

What Is Nonprofit Technology

For the past 21 years, I’ve been working for 501(c)(3) corporations, commonly referred to as nonprofits.  I’ve also become active in what we call the “nptech” community — “nptech” being shorthand for “nonprofit technology”.  But nonprofits, which comprise about 10% of all US businesses, have wildly diverse business models.  To suggest that there is a particular type of technology for nonprofits is akin to saying that all of the businesses in downtown Manhattan have similar technology needs. So what is nonprofit technology?  Less of a platform and more of a philosophy. Snowflakes? No flakes. It’s often said that each nonprofit is unique, like a snowflake,… Read More »What Is Nonprofit Technology

Pre-Post On What Is Nonprofit Technology

Early next week, I’m going to publish the “director’s cut” of my recent NTEN.ORG article, “What Is Nonprofit Technology“. But I wanted to talk about it a little first. The story behind this article is that, late in 2014, I was approached by some online tech e-mag to write an article for them.  I thought, why not tell all of the for-profit techies what it’s really like working in our sector?  And I wrote a solid first draft.  Then I started researching the magazine, and couldn’t find much.  There was little in the way of a FAQ, so I couldn’t ascertain things like, “who owns the content… Read More »Pre-Post On What Is Nonprofit Technology