13 Lessons On Building Your Nonprofit Technology Culture

13 Lessons On Building Your Nonprofit Technology Culture

This article originally appeared on the Exponent Partners blog on December 19th, 2014. It was written by Kerry Vineburg, based.

Should You Outsource Your IT Department?

Should You Outsource Your IT Department?

This post was originally published on the MAP Techworks Blog in November of 2014.  For a nonprofit that’s reached a.

Accidental Technology

Accidental Technology

This article was originally published on the Idealware Blog in February of 2011. There’s been a ton of talk over.

The ROI on Flexibility

The ROI on Flexibility

Non Profit social media maven Beth Kanter blogged recently about starting up a residency at a large foundation, and finding herself in a stark transition from a consultant's home office to a corporate network. This sounds like a great opportunity for corporate culture shock. When your job is to download many of the latest tools and try new things on the web that might inform your strategy or make a good topic for your blog, encountering locked-down desktops and web filtering can be, well, annoying is probably way to soft a word. Beth reports that the IT Team was ready for her, guessing that they'd be installing at least 72 things for her during her nine month stay. My question to Beth was, "That's great - but are they just as accommodating to their full-time staff, or is flexibility reserved for visiting nptech dignitaries?"

Help for the Helpers

Help for the Helpers

If you're in a job that involves supporting technology in any fashion, from web designer to CIO, then the odds are that you do help desk. Formally or not, people come to you with the questions, the "how do I attach a file to my email?", the "what can I do? My screen is frozen", the "I saved my document but I don't know where". Rank doesn't spare you; openly admitting that you can do anything well with computers is equivalent to lifetime membership in the tech support club.

Biting The Hand – Conclusion

Biting The Hand – Conclusion

This article was originally published on the Idealware Blog in October of 2008. This is the final post in a.

The $10/hr Dilemma

The $10/hr Dilemma

Everybody who enjoys calling tech support, raise your hand. No one? As a long-time IT Director, who came up through.