{"id":29,"date":"2007-04-24T10:37:10","date_gmt":"2007-04-24T17:37:10","guid":{"rendered":"http:\/\/blog.krazy.com\/2007\/04\/24\/free-as-in-hurricanes\/"},"modified":"2014-10-25T12:58:41","modified_gmt":"2014-10-25T12:58:41","slug":"free-as-in-hurricanes","status":"publish","type":"post","link":"https:\/\/techcafeteria.com\/?p=29","title":{"rendered":"Free as in &quot;Hurricanes&quot;"},"content":{"rendered":"<p>As NPTech community members have heard, a brilliant metaphor was coined the other day by Karen Schneider in her excellent article titled <a title=\"http:\/\/www.techsource.ala.org\/blog\/2007\/01\/it-and-sympathy.html\" href=\"http:\/\/www.techsource.ala.org\/blog\/2007\/01\/it-and-sympathy.html\" target=\"_blank\">IT and Sympathy<\/a>:<\/p>\n<p>&#8220;Free as in kittens&#8221; (as opposed to the popular &#8220;free as in beer&#8221;).<\/p>\n<p>It&#8217;s not a hard sell to tell the average executive that open source, or donated Salesforce.com licenses, or volunteer labor isn&#8217;t exactly free of cost. But &#8220;as in kittens&#8221; really says it well, implying the commitment and caring that need to be applied to critical IT investments, regardless of the license terms.<\/p>\n<p>I think <a title=\"http:\/\/www.salesforcefoundation.com\" href=\"http:\/\/www.salesforcefoundation.com\" target=\"_blank\">Salesforce.com<\/a>&#8216;s offer of 10 free licenses to any 501(c)3 is a great example of this. Salesforce rises to meme status in the NPTech world these days, with their corporate philosophy that 1% of their people. product and profit should be donated to non-profits. I could write another blog entry on all of that &#8211; but I&#8217;ll boil it down to this: one part &#8220;Great ethic to model&#8221; and nine parts: &#8220;<em>Only 1%?!?<\/em>&#8220;. But anyone who thinks for a second that taking Salesforce up on their offer has no budget impact, well, right away you&#8217;ve cost your organization every minute that you&#8217;ve invested in a project that&#8217;s doomed from the start. CRM doesn&#8217;t deploy itself &#8211; a successful CRM strategy generally involves dramatically altering your corporate culture. Is it worthwhile? For people-based organizations, like non-profits, that&#8217;s a general yes. But is it free? No way.<\/p>\n<p>Any major technology project has potential for gigantic leaps in productivity and success or flat out disaster. A key skill for any of us who manage tech is <strong>fiasco avoidance<\/strong>. Fiasco avoidance has far more to do with company culture, planning and politics than it does with the actual technology. Salesforce offers a powerful, flexible system that can do incredible things for you. But <a title=\"www.convio.com\" href=\"http:\/\/www.convio.com\" target=\"_blank\">Convio\/Kintera<\/a>, <a title=\"www.blackbaud.com\" href=\"http:\/\/www.blackbaud.com\" target=\"_blank\">Raiser&#8217;s Edge<\/a>, or <a title=\"www.etapestry.com\" href=\"http:\/\/www.etapestry.com\" target=\"_blank\">ETapestry<\/a> might do exactly what you need <strong><em>and are ready to take advantage of<\/em><\/strong> out of the box. Software evaluation for strategic projects requires an organizational readiness assessment right along with the product evaluations. Lots of things in life are free, but the &#8220;as in&#8221; modifiers tell the story.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As NPTech community members have heard, a brilliant metaphor was coined the other day by Karen Schneider in her excellent article titled IT and Sympathy: &#8220;Free as in kittens&#8221; (as opposed to the popular &#8220;free as in beer&#8221;). It&#8217;s not a hard sell to tell the average executive that open source, or donated Salesforce.com licenses,<br \/><a class=\"moretag\" href=\"https:\/\/techcafeteria.com\/?p=29\">+ Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,82],"tags":[109,110,16,85],"class_list":["post-29","post","type-post","status-publish","format-standard","hentry","category-nptech","category-tech","tag-open-source","tag-salesforce","tag-software","tag-strategy"],"_links":{"self":[{"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/posts\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29"}],"version-history":[{"count":1,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/posts\/29\/revisions"}],"predecessor-version":[{"id":1541,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=\/wp\/v2\/posts\/29\/revisions\/1541"}],"wp:attachment":[{"href":"https:\/\/techcafeteria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=29"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techcafeteria.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}