Technology and Risk: Are you Gathering Dust?

Technology and Risk: Are you Gathering Dust?

Last week I had the thrill of visiting a normally closed-to-the-public Science Building at UC Berkeley, and getting a tour of the lab where they examine interstellar space dust collected from the far side of Mars. NASA spent five or six years, using some of the best minds on the planet and $300,000,000, to develop the probe that went out past Mars to zip (at 400 miles a second) through comet tails and whatever else is out there, gathering dust. The most likely result of the project was that the probe would crash into an asteroid and drift out there until it wasted away. But it didn't, and the scientists that I met on Saturday are now using these samples to learn things about our universe that are only speculative fiction today. So, what does NASA know that we don't about the benefits of taking risks?

NTC (Just) Past and Future

NTC (Just) Past and Future

Here it is Saturday, and I'm still reeling from the awesome event that was the Nonprofit Technology Conference, put on by org of awesomeness NTEN. First things first, if you attended, live or virtually, and, like me, you not only appreciate, but are pretty much astounded by the way Holly, Anna, Annaliese, Brett and crew get this amazing event together and remain 100% approachable and sociable while they're keeping the thing running, then you should show your support here.

The ROI on Flexibility

The ROI on Flexibility

Non Profit social media maven Beth Kanter blogged recently about starting up a residency at a large foundation, and finding herself in a stark transition from a consultant's home office to a corporate network. This sounds like a great opportunity for corporate culture shock. When your job is to download many of the latest tools and try new things on the web that might inform your strategy or make a good topic for your blog, encountering locked-down desktops and web filtering can be, well, annoying is probably way to soft a word. Beth reports that the IT Team was ready for her, guessing that they'd be installing at least 72 things for her during her nine month stay. My question to Beth was, "That's great - but are they just as accommodating to their full-time staff, or is flexibility reserved for visiting nptech dignitaries?"

Using RSS Tools to Feed Your Information Needs

Using RSS Tools to Feed Your Information Needs

This article was originally published at Idealware in March of 2009. The Internet gives you access to a virtual smorgasbord.

Now that Mom’s on Facebook…

Now that Mom’s on Facebook…

...here's what I want to write on her wall:

Both Sides Now

Both Sides Now

Say you sign up for some great Web 2.0 service that allows you to bookmark web sites, annotate them, categorize them and share them. And, over a period of two or three years, you amass about 1500 links on the site with great details, cross-referencing -- about a thesis paper's worth of work. Then, one day, you log on to find the web site unavailable. News trickles out that they had a server crash. Finally, a painfully honest blog post by the site's founder makes clear that the server crashed, the data was lost, and there were no backups. So much for your thesis, huh? Is the lesson, then, that the cloud is no place to store your work?

Balancing Act

Balancing Act

My friends at Blackbaud referred me to this excellent post by Jay Love, CEO of ETapestry, once a small donor database service, now a subsidiary of the mother of all donor database companies. Jay's timely caution to nonprofits is that they be skeptical about all of the for-profit folk answering their employment ads in the face of the poor economy. People from that side of the dollar fence are generally unprepared for the culture of nonprofits. His story about vendors trying to break into our sector with no experience or research into our needs is fascinating. But I have a different take on hiring people from the for-profit world, and while Jay seems t be saying "don't do it", I'm on the "be sure to do it - in moderation" side.

Regime Change

Regime Change

I’ve been pretty fascinated by the news reports about how the Obama staff reacted to the technology in place at the White House. If you haven’t been tracking this, you can read the full story, but the short story is this: the Mac/Blackberry/Facebook-savvy Obama staffers were shocked to find ancient systems and technology in use at the White House – Windows XP, MS Office 2003, traditional phone lines, and web filtering in place – in other words, the same stuff my org uses. I found myself both sympathetic and skeptical regarding their plight

The Death of Email (is being prematurely reported)

The Death of Email (is being prematurely reported)

Friends of mine who are active on social media sites like Facebook and Twitter are fond of proclaiming that email is dead. And, certainly, those of us who are active on these networks send less email to each other than we used to. I'm much more likely to direct message, tweet, or write on someone's wall if I have a quick question, comment or information referral for someone, the latter two if it's a question or info that I might benefit from having other people in my online community see.

Help for the Helpers

Help for the Helpers

If you're in a job that involves supporting technology in any fashion, from web designer to CIO, then the odds are that you do help desk. Formally or not, people come to you with the questions, the "how do I attach a file to my email?", the "what can I do? My screen is frozen", the "I saved my document but I don't know where". Rank doesn't spare you; openly admitting that you can do anything well with computers is equivalent to lifetime membership in the tech support club.