Basecamp Is Off-Base On Internal Communications

Basecamp Is Off-Base On Internal Communications

One of the more interesting things to land in my feed this week was Basecamp‘s new Guide To Internal Communications..

Year-end Reflections

Year-end Reflections

This post was originally published on the NTEN Blog on December 24th, 2015. As years go, 2015 was a significant.

The Future Of Technology

The Future Of Technology

…is the name of the track that I am co-facilitating at NTEN’s Leading Change Summit. I’m a late addition, there.

Three Ways To Make Sure that Your Next Big Software Project Is A Success

Three Ways To Make Sure that Your Next Big Software Project Is A Success

This post also appeared on the Cloud for Good Blog in April of 2014. Buying a new fundraising CRM or replacing.

The Nonprofit Management Gap

The Nonprofit Management Gap

I owe somebody an apology. Last night, a nice woman that I've never met sent me an email relaying (not proposing) an idea that others had pitched. Colleagues of mine who serve in communications roles in the nonprofit sector were suggesting a talk on "Why CIOs/CTOs should be transitioned into Chief Digital and Data Officers". And, man, did that line get me going.

Succession Planning

Succession Planning

Idealware's blog is not the best place for me to talk about my kid. There's Facebook and Flickr for that sort of thing. But I want to talk about him anyway, and open a discussion, if possible, about children and the nptech community.

The Silo Situation

The Silo Situation

The technology trend that defines this decade is the movement towards open, pervasive computing. The Internet is at our jobs, in our homes, on our phones, TVs, gaming devices. We email and message everyone from our partners to our clients to our vendors to our kids. For technology managers, the real challenges are less in deploying the systems and software than they are in managing the overlap, be it the security issues all of this openness engenders, or the limitations of our legacy systems that don't interact well enough. But the toughest integration is not one between software or hardware systems, but, instead, the intersection of strategic computing and organizational culture.

Regime Change

Regime Change

I’ve been pretty fascinated by the news reports about how the Obama staff reacted to the technology in place at the White House. If you haven’t been tracking this, you can read the full story, but the short story is this: the Mac/Blackberry/Facebook-savvy Obama staffers were shocked to find ancient systems and technology in use at the White House – Windows XP, MS Office 2003, traditional phone lines, and web filtering in place – in other words, the same stuff my org uses. I found myself both sympathetic and skeptical regarding their plight

Filling the Communication Gaps

Filling the Communication Gaps

We've come a long way since the Pony Express. It's hard to imagine living in a time when your options for communication were limited to face-to-face, sllooowww mail, and, perhaps, carrier pigeon. Today, we have the opposite problem: there are so many mediums to choose from that a key communication skill is to gleam the method that the person you want to reach prefers.

Managing by Maxim

Managing by Maxim

I'm a big fan of maxims, adages, anything that sums up an important, and possibly complex point in a sentence that can convey, if not the whole point, at least a conversation starter. The main challenge for a technology manager is communication, particularly with those who are uninterested and/or threatened by technological terms. I live and breathe this stuff, but I understand that I'm in the ten percent, the ten percent of people who like and are completely comfortable with technology. The rest of the world ranges from averse to highly competent, but not gaga over it all, like I am. Remembering that, and approaching each project and decision with that in mind, has helped me accomplish significant things for people who aren't necessarily bought in to all of my ideas on first listen.