Evaluating Wikis

Evaluating Wikis

I'm following up on my post suggesting that Wikis should be grabbing a portion of the market from word processors. Wikis are convenient collaborative editing platforms that remove a lot of the legacy awkwardness that traditional editing software brings to writing for the web. Gone are useless print formatting functions like pagination and margins; huge file sizes; and the need to email around multiple versions of the same document. There are a lot of use cases for Wikis:

Pop Quiz: PCI Compliance

Pop Quiz: PCI Compliance

The credit card industry is doing the right thing by consumers and enforcing proper security measures regarding the handling of credit card information. You might have heard about this - a number of the popular vendors of donor databases are recommending upgrades based on their compliance with these regulations. The "Payment Card Industry Data Security Standard", commonly known as PCIDSS, is a set of guidelines for securely handling credit card information. The standard has been around for about four years, but early enforcement efforts focused on companies with a high volume of credit card transactions. Now that they're all in compliance, they've set their sites on smaller businesses and nonprofits. So, what does this mean?

Why SharePoint Scares Me

Why SharePoint Scares Me

For the past four years or so, at two different organizations, I've been evaluating Microsoft's Sharepoint 2007 as a Portal/Intranet/Business Process Management solution. It's a hard thing to ignore, for numerous reasons:

Does Your Data have a Bad Reputation?

Does Your Data have a Bad Reputation?

As you probably know, the U.S. Congress has been having a big debate about what went on behind closed door briefings on the treatment of detainees in the war on terrorism. At issue is whether House Leader Nancy Pelosi was told about the use of harsh interrogation tactics, which many of us define as torture, in 2002 and 2003 briefings, when the tactics were actually in use. Rep. Pelosi maintains that they weren't discussed; The CIA, responsible for the briefings, maintains that they were, but neither of them has yet provided documentation that might settle the matter. Meanwhile, Rep. Pelosi's Democratic colleague, Rep. Bob Graham, who, as head of the Senate Intelligence Committee, was also to be briefed on such actions, reports that the CIA's assertions are in error. Dates that they claim he was in briefings on the subject are wrong. His his meticulous notes, which he has traditionally been kidded about keeping, establish that only one of four CIA-alleged meetings actually occurred, and, in it, the harsh interrogation tactics weren't discussed.

The Road to Shared Outcomes

The Road to Shared Outcomes

At the recent Nonprofit Technology Conference, I attended a somewhat misleadingly titled session called "Cloud Computing: More than just IT plumbing in the sky". The cloud computing issues discussed were nothing like the things we blog about here (see Michelle's and my recent "SaaS Smackdown" posts). Instead, this session was really a dive into the challenges and benefits of publishing aggregated nonprofit metrics. Steve Wright of the Salesforce Foundation led the panel, along with Lucy Bernholz and Lalitha Vaidyanathan. The session was video-recorded; you can watch it here.

Oldstyle Community Management

Oldstyle Community Management

This article was originally published on the Idealware Blog in May of 2009. Photo by ferricide It’s been a big.

The Silo Situation

The Silo Situation

The technology trend that defines this decade is the movement towards open, pervasive computing. The Internet is at our jobs, in our homes, on our phones, TVs, gaming devices. We email and message everyone from our partners to our clients to our vendors to our kids. For technology managers, the real challenges are less in deploying the systems and software than they are in managing the overlap, be it the security issues all of this openness engenders, or the limitations of our legacy systems that don't interact well enough. But the toughest integration is not one between software or hardware systems, but, instead, the intersection of strategic computing and organizational culture.

SaaS and Security

SaaS and Security

My esteemed colleague Michelle Murrain lobbed the first volley in our debate over whether tis safer to host all of your data at home, or to trust a third party with it. The debate is focused on Software as a Service (SaaS) as a computing option for small to mid-sized nonprofits with little internal IT expertise. This would be a lot more fun if Michelle was dead-on against the SaaS concept, and if I was telling you to damn the torpedos and go full speed ahead with it. But we're all about the rational analysis here at Idealware, so, while I'm a SaaS advocate and Michelle urges caution, there's plenty of give and take on both sides. Michelle makes a lot of sound points, focusing on the very apt one that a lack of organizational technology expertise will be just as risky a thing in an outsourced arrangement as it is in-house. But I only partially agree.

Technology and Risk: Are you Gathering Dust?

Technology and Risk: Are you Gathering Dust?

Last week I had the thrill of visiting a normally closed-to-the-public Science Building at UC Berkeley, and getting a tour of the lab where they examine interstellar space dust collected from the far side of Mars. NASA spent five or six years, using some of the best minds on the planet and $300,000,000, to develop the probe that went out past Mars to zip (at 400 miles a second) through comet tails and whatever else is out there, gathering dust. The most likely result of the project was that the probe would crash into an asteroid and drift out there until it wasted away. But it didn't, and the scientists that I met on Saturday are now using these samples to learn things about our universe that are only speculative fiction today. So, what does NASA know that we don't about the benefits of taking risks?

NTC (Just) Past and Future

NTC (Just) Past and Future

Here it is Saturday, and I'm still reeling from the awesome event that was the Nonprofit Technology Conference, put on by org of awesomeness NTEN. First things first, if you attended, live or virtually, and, like me, you not only appreciate, but are pretty much astounded by the way Holly, Anna, Annaliese, Brett and crew get this amazing event together and remain 100% approachable and sociable while they're keeping the thing running, then you should show your support here.